Donation, Cancellation & Refund Policy

Last updated: 2026

This policy explains how donations to Laadli Parivaar Foundation Trust are treated, and the limited circumstances in which a refund may be made.

Donations are voluntary and final

Donations made to the Foundation are voluntary contributions towards our charitable work and are, as a rule, non-refundable. Once a donation is received, we begin allocating it to our programmes for the girl child and her family.

Erroneous or duplicate transactions

We understand that genuine mistakes happen. If you have made a payment in error — for example a duplicate charge, an incorrect amount, or an unintended transaction — please contact us at contact@laadliparivaar.org within 7 days of the transaction with your name, the donation amount, date, and transaction/reference ID.

• We will verify the transaction against our records and our payment gateway.
• Where a genuine error is confirmed, the refund will be processed back to the original payment method, typically within 7–10 working days (bank timelines may vary).
• Any tax-exemption receipt issued for a refunded donation will be treated as cancelled.

Recurring / monthly donations

If you have set up a monthly (recurring) donation, you may cancel future instalments at any time from your account or by emailing us; the cancellation applies to future payments and does not automatically refund amounts already contributed.

Fraud & unauthorised transactions

While donations are non-refundable as above, we take payment security seriously. If a transaction is found to be fraudulent or unauthorised — for example a card or account used without the owner's consent — the Foundation may, at its discretion and after verification, reverse or refund that transaction and cancel any tax-exemption receipt issued for it. If you believe a donation was made from your account or card without your authorisation, contact us at contact@laadliparivaar.org immediately (and your bank) so we can investigate. We cooperate fully with banks and payment providers on genuine fraud.

Chargebacks

If you have a concern about a payment, please contact us first — we will always try to resolve it quickly and fairly before you approach your bank.

Contact

For any refund, cancellation or fraud report: contact@laadliparivaar.org. Please quote your transaction/reference ID to help us assist you faster.